Team WhatsApp CRM & Shared Multi-Agent Inbox
Connect your agency WhatsApp number so multiple agents can chat, share quotes, and follow up together.
Key Capabilities & Highlights
Shared business WhatsApp inbox accessible to multiple agents on desktop
One-click quotation PDF and voucher sharing into active chats
Automated follow-up reminders so no lead goes cold
Complete conversation history attached to traveler CRM profile
WhatsApp Sales Pipeline
Inbound Message
Traveler sends message to agency WhatsApp, creating an unassigned inquiry.
Agent Claim
Sales agent claims the conversation and replies directly from desktop.
Direct Quote Share
Agent builds proposal and shares the PDF into the chat with one click.
Follow-up Automation
System prompts agent to re-engage traveler after 48 hours of inactivity.
Why Agencies Love This Feature
5x Faster Responses
Reply to travelers instantly on their favorite messaging app.
No Shared Phones
Multiple staff members manage conversations simultaneously on their computers.
Persistent History
Chat logs stay in your CRM even if an employee changes or leaves the agency.
Frequently Asked Questions
Can we connect our existing WhatsApp Business number?
Yes. You can connect your existing number via WhatsApp Web QR pairing or Meta Cloud API.
Can managers see all agent WhatsApp conversations?
Yes. Managers have full visibility across team conversations to ensure service quality.
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