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Customer Payments & Methods
FinanceLast updated: September 2026 (v1.4)

Customer Payments & Methods

Recording client payments, verifying bank transfer slips, reconciling balances due, and tracking payment methods.

Target Roles:
OwnerManagerStaff / Agent

What is this?

Customer Payments records every inflow of money from travelers into your agency. Recording a payment automatically decrements the invoice balance due, updates the booking financial summary, and logs a credit entry into the selected bank account ledger.

Step-by-Step Guide

1

Click 'Record Payment'

From any invoice, booking, or via Finance → Payments → '+ Record Payment'.

2

Enter Amount & Select Bank Account

Enter amount received, pick the receiving bank account, and choose payment method.

3

Attach Bank Slip / Proof

Upload the bank wire receipt or payment screenshot for audit compliance.

4

Save Payment

TourVilo updates the invoice status (to 'Paid' if fully settled), updates booking balances, and updates the bank ledger.

Field-by-Field Breakdown

Detailed definitions for every form input, why it is needed, and realistic travel agency examples.

Field NameWhat it Means & Why NeededExample ValueRequired?
Payment Method

How the client paid.

Why: Distinguishes physical cash from bank transfers and credit card gateway charges.

Bank TransferCredit / Debit CardCashOnline Payment GatewayOther
Bank TransferYes
Amount & Currency

The exact funds received.

Why: Reconciles against invoice total.

$1,200.00 USDYes
Transaction Reference / Slip

Bank reference number, wire UTR code, or credit card auth code.

Why: Provides proof of payment in case of bank audits or dispute inquiries.

WIRE-REF-9921448Optional
Target Bank Account

Which agency bank account or cash drawer received the money.

Why: Automatically credits the live ledger balance of that specific account.

USD Corporate Account — Commercial BankYes

Best Practices & Pro Tips

  • Always attach the traveler's bank wire transfer slip. Having the slip attached directly to the payment record prevents disputes between sales agents and accounting.

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