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Tasks: Delegations & Due Dates
Lead ManagementLast updated: September 2026 (v1.4)

Tasks: Delegations & Due Dates

Managing operational to-dos, visa submissions, supplier confirmations, and administrative deadlines.

Target Roles:
OwnerManagerStaff / Agent

What is this?

While Follow-ups track client communications, Tasks track operational to-dos required to deliver a tour — such as issuing airline tickets, applying for UAE tourist visas, reconfirming hotel vouchers, or requesting supplier invoices.

Step-by-Step Guide

1

Open Tasks

Go to Lead Management → Tasks.

2

Click '+ New Task'

Enter the task title, pick a due date, set the priority, and assign an employee.

3

Filter by Bucket

View 'Today' or 'Overdue' tasks to focus on imminent deadlines.

4

Complete Task

Click the checkbox once the visa is issued or voucher reconfirmed. TourVilo marks it completed and logs your user audit record.

Field-by-Field Breakdown

Detailed definitions for every form input, why it is needed, and realistic travel agency examples.

Field NameWhat it Means & Why NeededExample ValueRequired?
Task Title

Clear, action-oriented description of the to-do.

Why: Displays in task tables and mobile summary widgets.

Issue Dubai Tourist Visa for John SmithYes
Due Date

Deadline by which this operational task must be finished.

Why: Flags overdue tasks before they disrupt traveler departures.

2026-12-01Optional
Priority

Urgency level.

Why: Sorts high-risk tasks (e.g. flight ticketing deadline) to the top.

LowMediumHigh
HighYes
Assigned Employee

The staff member or visa coordinator responsible for doing the work.

Why: Enforces clear ownership across departments.

Michael VanceOptional
Linked Record

Optional link to a Customer, Lead, or Booking.

Why: Enables one-click navigation to passport scans and flight details.

Booking #BKG-0089Optional

Best Practices & Pro Tips

  • Attach tasks directly to bookings so when you open a customer profile, all operational milestones are visible on their Tasks tab.

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